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Account & Wallet
Setup, verification, security and managing assets.
Browse articlesDUO & X-Accounts
Earning yield, opening plans and how interest is paid.
Browse articlesLoans & Credit
Applying, collateral, repayments and liquidations.
Browse articlesSecurity
2FA, passkeys, phishing protection and recovery.
Browse articlesPopular questions
How do I verify my account?+
Open the app, tap Profile, then Identity Verification, and follow the prompts to scan your ID and a selfie. Most users are approved within minutes.
What assets can I use as loan collateral?+
We support 30+ assets including BTC, ETH, USDC, USDT, SOL, MATIC and more. The supported list is visible in the loan flow.
How is my crypto protected?+
Funds are stored in segregated, insured cold-storage wallets with multi-signature controls and 24/7 monitoring.
Are there fees to open an X-Account?+
No. Opening, funding and withdrawing from an X-Account is free. You only pay standard network fees on withdrawal.